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Customer Contact Form

We are here to simplify deliveries. Let's get you moving!
Send us a message using the form or call us using the number provided!

What service are you interested in?

Frequently Asked Questions

  • How can SHIMI benefit my business's last-mile logistics?
    SHIMI offers a range of benefits for businesses: Instant Quotes: Gain quick insights into delivery costs, allowing for efficient budgeting and decision-making. Book Orders with Ease: Seamlessly schedule and manage your deliveries online through our user-friendly platform. Near-Instant Access to Diverse Fleet: Gain immediate access to a diverse range of trucks and bakkies, allowing you to choose the right vehicle type for your specific delivery needs. Efficient Order Tracking: Track the progress of your orders in real-time for enhanced visibility and customer satisfaction. Retrieve PODs Instantly: Access real-time Proof of Delivery (POD) information, enhancing post-delivery processes. This allows your business to focus on core operations while ensuring a seamless delivery process.
  • What types of businesses can benefit from SHIMI's services?
    SHIMI caters to a diverse range of industries, including but not limited to scaffolding & formwork, furniture & large appliances, tiles & sanitaryware, builders hardware & DIY outlets, non-perishable consumables, timber, structural reinforcing, and injection-molded plastics. We offer tailored solutions to meet the unique delivery needs of various businesses.
  • How does SHIMI ensure the reliability of its drivers?
    All SHIMI drivers undergo thorough vetting, background checks, and extensive training. We prioritize reliability and safety, ensuring that your deliveries are in capable and trustworthy hands. Our commitment is to provide a reliable and secure delivery experience for your business.
  • Can I customise the logistics solutions based on my business's specific needs?
    Absolutely! SHIMI understands that each business has unique logistics requirements. Our platform allows you to customize and tailor logistics solutions to meet your specific needs. From choosing the right vehicle type to scheduling deliveries at convenient times, SHIMI provides flexibility to accommodate your business.
  • What sets SHIMI apart from traditional logistics providers?
    SHIMI stands out with its user-friendly online platform that simplifies the entire last-mile logistics process. Unlike traditional providers, there are no lengthy account setup processes or hefty deposits. SHIMI offers competitive pricing, transparency, and convenience without hidden fees.
  • How can my business join SHIMI and start using its services?
    Joining SHIMI is a straightforward process. Upon immediate access, you can: Pay Securely by Card: Enjoy the convenience of secure card payment through our gateway for quick and hassle-free transactions. Request Account Facility: If your business requires an account facility, simply request one. We facilitate this through a straightforward credit application process, ensuring a seamless experience tailored to your financial preferences.
  • Are there any registration or monthly fees?
    No, SHIMI operates on a transparent and cost-effective model. There are no registration or monthly fees for businesses using our platform. We believe in providing a seamless and affordable last-mile logistics solution without unnecessary financial barriers. Joining SHIMI is free, allowing businesses to access our services without incurring additional costs.
  • Are my goods insured in transit?
    Yes, SHIMI provides Goods in Transit (GIT) cover to ensure the safety and security of your goods during transportation. We understand the importance of protecting your valuable items, and our insurance coverage adds an extra layer of confidence for businesses using our services. You can trust SHIMI to prioritize the safety and integrity of your goods throughout the delivery process.
  • Does SHIMI offer any account facilities?
    Certainly! SHIMI understands the diverse needs of businesses, and we offer various account and payment facilities. Depending on your requirements, we can provide flexible payment terms, extending up to 30 days on a statement. This allows your business to manage expenses efficiently and maintain a smooth and consistent flow of deliveries. SHIMI aims to tailor its account facilities to suit the financial preferences of your business.
Still Have Questions?
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