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Frequently Asked Questions
To register as a carrier on SHIMI, simply visit our website or download the SHIMI Driver App. Follow the registration process, providing essential details about your business and vehicle(s). Once your profile is complete and approved, you'll gain access to a world of delivery opportunities.
SHIMI welcomes a variety of vehicles, from small bakkies to larger trucks. Whether you're a solo operator with a reliable bakkie or manage a small fleet of trucks, SHIMI connects you with delivery opportunities that match your capabilities.
Absolutely! SHIMI empowers you with flexibility and control. You can set your working hours and select the types of deliveries that align with your business preferences. This ensures that you have the freedom to operate on your terms.
The payment process on SHIMI is transparent and efficient. Once you complete a delivery and upload the necessary documentation, your SHIMI account is promptly updated. The platform processes payments seamlessly inline with one of 3 ‘payment interval options’, ensuring you receive your earnings without delay.
Before deliveries are initiated, all relevant information, including the final delivery price, will be provided to the carrier. You have the flexibility to review this information and choose whether to accept or decline the delivery. SHIMI ensures transparency by providing upfront details before committing to a delivery.
Yes, SHIMI values transparency and accountability. There is a rating system where customers can provide feedback and ratings based on their experience. Building a positive reputation on SHIMI can lead to increased visibility and more business opportunities.
Absolutely! SHIMI offers flexibility, allowing you to use your vehicles for other business opportunities. There are no restrictions, and you are free to take up any other work you wish. Simply log in to your app when you need loads — it’s that simple.
To ensure a seamless and professional service, SHIMI requires carriers to meet the following minimum requirements:
Vehicle(s):
Free of any branding on the vehicle
Vehicle no older than 10 years old
Valid license disk
No significant dents, scratches, or damages
Drivers & Personnel:
Valid driver's license
Valid PDP if the vehicle is code 10 or greater
Valid ID
Current PCC (Police Clearance Certificate)
Valid work permit for any foreign nationals
PPE & Dress Code:
Safety Boots
SHIMI T-shirt (Sizes will be collected during carrier sign-up)
Black Jeans or overalls
Hard Hat
Reflector Vest
Mask
Hand sanitizer
Rigging & Equipment:
Smartphone
Jack
Wheel Spanner
Spare Tire
Triangle
Cell Phone Charger
Trolley
Sail and cargo net
Tie Downs
These requirements are in place to ensure the safety, professionalism, and efficiency of each delivery undertaken by SHIMI carriers.
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